Report Abuse & Neglect

El Dorado County CPS 24-hour HOTLINE (844) 756-3699

For general questions, you may also contact CPS staff at our main office lines, Monday - Friday during business hours.
Placerville (530) 642-7100
South Lake Tahoe (530) 573-3201

Child Protective Services helps to identify, treat and reduce child abuse and neglect, and to ensure reasonable efforts are made to protect and maintain children in their homes.


Child Protective Services (CPS) Staff:

  • Investigate reports of abuse, neglect, or exploitation;
  • Provide referrals to community resources;
  • Provide for the safety, permanency and well-being of children at risk of abuse or neglect;
  • Provide services to children and families in their own homes;
  • Provide out of home placement and permanency planning when necessary; and
  • Provide services to help youth in foster care make the transition to adulthood.

To Report Child Abuse or Suspected Child Abuse,
Call the 24-Hour Hotline: 
(844) 756-3699 

After making the phone call, Mandated Reporters must also FAX a written report (Report Form(PDF, 122KB) ) to CPS within 36 hours.  Fax: (530) 663-8493

Related Links:

California Department of Social Services Free Mandated Reporter Training - Learn to spot and report evidence of child abuse and neglect. Or call the Placerville Office at (530) 642-7100 to arrange in-person training for your group.

For a list of El Dorado County Social Services programs, please download the Social Services Division Brochure(PDF, 813KB)