Crisis Negotiation Team (CNT)

Vehicle with CNT signage

The Crisis Negotiation Team is a specialized team within the Crisis Response Unit. The Crisis Negotiations Team is utilized as an ancillary communications element of the SWAT Team.  The team responds to critical incidents involving subjects who are suicidal, barricaded, hostage-taking or engaged in terrorist activities.  The team includes seven skilled verbal communicators with a primary focus on de-escalation and peaceful solutions.

The Crisis Negotiations Team deploys state-of-the-art technology to connect with people who are experiencing crisis.  Negotiators utilize active listening skills to build rapport and demonstrate empathy with these individuals.  They make a conscious effort to emotionally connect and understand the person's needs, as a means to determine the proper and safest path of resolution.