Vendor Partner Accessibility

Our Vendor Partners

El Dorado County works in partnership with many third-party vendors to ensure we are providing the best possible digital services to our residents, visitors, and partners. Our digital service providers are also expected to meet WCAG 2.1 Level AA standards, and as the County changes practices to meet new regulations, we are adjusting our contractual and licensing arrangements to ensure all digital services meet the DOJ's Title II requirements. Below is a list of our vendor partners' current accessibility statuses.

Cardknox

No accessibility statement available from product vendor. The Information Technologies Department has tested Cardknox payment screens for accessibility, and confirmed they meet WCAG 2.1 AA standards.

Invoice Cloud

Mentimeter

Tyler Eagle

Accessibility adherence in progress. Updated VPAT available late 2026.

VitalDirector