VHR Enforcement and Violations

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VHR Enforcement Common Violations

Vacation Home Rental means one dwelling unit, including either the primary single-family home, one unit of a duplex, or a single condominium unit, rented for the purpose of overnight lodging for a period or not less than one night and not more than 30 days other than ongoing month-to-month tenancy granted to the same renter for the same unit (El Dorado County Ordinance §5.56.030)

Rentals of over 30-days are considered long-term rentals and are subject to California’s civil Landlord-Tenant laws.  Long-term rentals are not regulated under the County’s VHR Ordinances.

Often, what some would consider a VHR violation isn’t one according to the VHR ordinance. (Here) The ordinance sets specific violations to be enforced; some are directed towards the renter, and some are directed toward the owner.

Common Renter Violations:

  • Noise:
    This can be from creating loud/disturbing noise or using a hot tub between the quiet hours of 10:00 PM and 8:00 AM and being noisy, or it can be from offensive, excessive, unnecessary, or unusually loud or raucous noise that occurs any time day or night. TIP: Renters can avoid noise complaints by keeping windows closed when up late and setting an alarm for 10:00 PM. Owners can help avoid noise issues by installing noise meters in the house and by hot tubs. Having a sign by a hot tub may help also.
  • Over Occupancy:
    The VHR permit sets a limit on the maximum number of guests that can stay during the hours of 10:00 PM and 8:00; having more guests before 10:00 PM and after 8:00 AM is allowed. TIP: Renters, be sure to check the permit limits before renting. Owners/agents, be sure to ask for names of all guests, and perhaps have a hefty charge for each extra guest if there is a violation.
  • Parking:
    Parking on the street is not permitted during the times that snow removal equipment may be utilized.

Common Owner Violations:

  • Unpermitted VHR’s:
    A permit is required when a property is rented for 30 days or less. If there is an active permit, it is up to the owner or owner’s agent to keep track of when the permit expires, and to submit an application for a permit renewal before the expiration date. If the permit is not active, the property may not be rented short term. TIP: Setting a calendar reminder for 30 days before an expiration date will help remind you to submit a renewal application. VHR staff has made it easy with online applications and payment options. (Here)
  • Signs:
    Both an exterior sign and an interior sign are required; the exterior sign is to advise the community members of the VHR permit, and who to contact if there is an issue or concern. The interior sign is to advise the renters of the VHR permit requirements, and who to contact if there is an issue or concern. TIP: The VHR website has a template for the exterior sign (here); be sure to put it where it is clear and legible from the property line. 
  • Local Contact:
    The Local Contact is required to be available 24 hours a day and seven days a week; they are required to abate a nuisance relating to a renter within 30 minutes after being notified of the existence of a potential violation, including visiting the site if necessary. TIP: Plan for busy times by having backup staff available; weekends and holidays are common times for complaints and issues.