| Department of Child Support Services | 
Ron Ladage, Director, Chief Attorney 
Wendy Perry, AssistantDirector
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Shingle Springs Main Office: 
3883 Ponderosa Rd. 
Shingle Springs, CA 95682 
Phone: 1.866.901.3212 
FAX: 530.621.2022 
Open 8:00 a.m. to 5:00 p.m. Monday - Friday 
 
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Mailing Address: 
P.O. Box 391 
Placerville, CA 95667 | 
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South Lake Tahoe Branch Office: 
3368 Lake Tahoe Blvd., Suite 203 
So. Lake Tahoe, CA 96150 
Phone: 1.866.901.3212 
FAX: 530.541.1820 
 
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Email address for both office locations: 
If you have an existing case and would like to check your account status or update your information -Customer Connect 
If you do NOT have an existing case use -dcss@edcgov.us | 
| Appointments are available, but not necessary. You can make one here. | 
| For automated Child Support Information 24 hours a day call Customer Connect: 866.901.3212 | 
Mail payments to: 
State Disbursement Unit 
P.O. Box 989067 
West Sacramento, CA 95798 |