A passing score is 17/20 (85%). Incorrect entries may result in delays in processing your certification. If you do not pass the exam the first time, you can retake the test again until you pass and receive a certificate via email. A VHR may not operate without a Certified Local Contact, and the permit will be withheld until a Local Contact that has passed the exam is associated with the VHR.
VHR/HHR Certified Local Contact Course Study Material(PDF, 1MB)
Local Contact Certification Exam
The following items are needed with Local Contact Changes from one property management to another and can be found under Popular Links and our VHR page within Applications, Forms and Policies
If you are the same property management company switching from one person to another within the company, you will need to provide a copy of your LC Test, Local Contact Acknowledgement and updated signs if anything is changing on the signs.
VHR Local Contact Complaint Reporting Form