Housing & Energy Assistance

We want to help you get the housing and energy assistance you need. Your safety and stability are our top priority. We have a variety of programs for the essentials you need to stay safe.

Check our Community Assistance Brochure(PDF, 214KB) for a summary guide on how community members in need can access shelter, food, clothes, legal services, health programs and other assistance in El Dorado County.

Assistance Programs

Housing and Homelessness Services

For information about housing assistance or services for those experiencing homelessness, click on the link below.

Home Energy Assistance Program (HEAP)

HEAP helps income-eligible households pay for their energy bill or heating fuel source. You may qualify to have a payment amount credited to your electric utility account, or you may receive financial assistance for firewood, propane, pellets, or heating oil. If eligible, you will also receive information about energy conservation and tips on how to save money on energy costs.

How to Apply for HEAP

  1. Call 530-621-6150 for information. Due to limited funding, appointments are currently not being scheduled. 
  2. Review the Required Document List(PDF, 146KB): You must provide copies of all required documents. Incomplete applications will not be accepted. Applicants must provide proof and documentation of children under 5 years, disabled or seniors over 60 years old.

If you are applying for Wood, Propane, Oil, or Pellets, you must use one of our authorized vendors from our WPO Vendor List(PDF, 187KB).

Read through the Income Guidelines(PDF, 92KB). Applicants must meet the minimum point threshold eligibility under the El Dorado County Health and Human Services Priority Plan.

HEAP Application(PDF, 3MB)

Aplicacion HEAP/Espanol(PDF, 1MB)

Additional HEAP Application Forms

Weatherization Program

The Weatherization Program provides free energy efficiency measures to income-eligible households at no cost. From your electric bill, natural gas bill, or propane/wood/pellets/oil, we want to help you cover the costs you need.

Weatherization Application(PDF, 2MB) 

Apply for Energy Discounts (CARE Program)

The California Alternate Rates for Energy (CARE) program provides significant energy discounts to qualifying households. Eligibility depends on factors like household income or participation in public assistance programs (Medicaid, CalFresh, WIC, etc). Check below to see if you can qualify and save on your next bill!

Medical Baseline Program

The Medical Baseline Program (PG&E) is an assistance program for residential customers who depend on power for certain medical needs. Learn more about who qualifies and what medical devices and needs may be supported through this program.

Additional Forms

Do you need to Certify Your Income? Use the Certification of Income and Expense Form(PDF, 92KB).

Energy Savings Resources and Upcoming Workshops

Public Safety Power Shutoff (PSPS) Information

Unfortunately, we may need to shut off power during severe weather to prevent a wildfire when risk is high. Read through our resources to be as prepared as possible.

PSPS Outages
Check your home address to see if you have current or future PSPS outages.

Community Resource Center
Find a local Community Resource Center close to you during a Power Shutoff event. These centers offer hand-washing stations, medical equipment charging, device charging, WI-FI, bottled water and snacks.

Community Services and Development Resources
Learn about the tools and resources are available for Californians who have been impacted by wildfires and utility-directed power shutoffs.

Public Safety Power Shutoffs Resource Guide(PDF, 537KB)
Summary guide detailing services and information to help you through a Public Safety Power Shutoff.