Behavioral Health Resources

If you or someone you know is experiencing a mental health crisis or needs immediate assistance, please call 911.

Feeling sad or anxious from time-to-time is a normal part of life. But sometimes those feelings increase and that's the time to ask for support.

And during times of high stress, such as the Caldor Fire, these feelings may be stronger than usual.

If you would like to speak with someone about how you feel, for emotional support, or to find mental health help near you, please contact a support network that you feel will understand you the best.

Telephone, Text and Online Support

Disaster Distress Helpline


The Disaster Distress Helpline provides counseling and support before, during, and after disasters and refers people to local disaster-related resources for follow-up care and support.

Crisis Text Line

Text 741741

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

988 Suicide & Crisis Lifeline

Dial 988

Línea 988 de Prevención del Suicidio y Crisis

Dial 988

988 Suicide & Crisis Lifeline Deaf, Hard of Hearing, Hearing Loss

Online Chat
988 Text: Send any message to 988 to start a text conversation
For TTY Users: Use your preferred relay service or dial 711 then 988.

Veterans Crisis Line

Text 838255
Dial 988 then press 1

Veterans in crisis and their families and friends can be connected with qualified Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text by calling 988 and pressing 1.

If you are a Veteran or service member with hearing loss, or any person concerned about someone who is, there are several ways to contact the Veterans Crisis Line:

Text with a Veterans Crisis Line responder – Send a text message to 838255

Online chat with a Veterans Crisis Line responder

CalHOPE Connect

(833) 317-HOPE (4673)

CalHOPE Connect offers safe, secure, and culturally sensitive emotional support for all Californians who may need support relating to COVID-19.

Teen Line

310-855-4673 or text TEEN to 839863

Teen Line provides emotional support to youth. It is our mission to provide peer based education and support before problems become a crisis, using a national hotline, community outreach and online support.

The Trevor Project

1-866-488-7386 or text START to 678678

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25.

Trans Lifeline


The Trans Lifeline provides "direct emotional and financial support to trans people in crisis – for the trans community, by the trans community."


800-COPLINE (800-267-5463)

CopLine has earned the trust of the Law Enforcement community by providing peer listening through a hotline by maintaining complete confidentiality as well as anonymity if the caller chooses. We train competent, confident, committed, and compassionate retired officers to engage with callers on the daily stressors officers and their family members experience.

NVFC First Responder Helpline

888-731-FIRE (3473)

Confidential assistance available 24/7 to help responders better cope. Please note, the NVFC First Responder Helpline is a new benefit for NVFC members and replaces the Fire/EMS Helpline that had previously been offered.

Know the Signs

Know the Signs is a statewide suicide prevention social marketing campaign built on three key messages: Know the signs. Find the words. Reach out. This campaign is intended to educate Californians how to recognize the warning signs of suicide, how to find the words to have a direct conversation with someone in crisis and where to find professional help and resources.

Suicide Prevention Resource Center

The Suicide Prevention Resource Center (SPRC) is the only federally supported resource center devoted to advancing the implementation of the National Strategy for Suicide Prevention.

SPRC advances suicide prevention infrastructure and capacity building.

Disclaimer: El Dorado County does not operate any of the support networks listed above.

Do you prefer to stay local?

Contact the County's 24-hour Mental Health Crisis Line at the number listed below based on your location in the County.

  • South Lake Tahoe Crisis Line: 530-544-2219
  • West Slope Crisis Line: 530-622-3345

To request ongoing mental health services, please contact your health insurance company at the number on the back of your health insurance card.

To request an Assessment Appointment for Specialty Mental Health Services if you have Medi-Cal or have no insurance:

South Lake Tahoe
Mental Health Clinic
Phone: 530-573-7970 or 1-800-929-1955
Clinic Location:
Due to evacuations in the South Lake Tahoe area as a result of the Caldor Fire, please call 530-573-7970 or 1-800-929-1955.

West Slope
Mental Health Clinic
Phone: 530-621-6290 or 1-800-929-1955
Clinic Location:
768 Pleasant Valley Rd., Suite 201
Diamond Springs, CA 95619

Additional Resources

  • Authorization for Release of Information (ROI)
  • What is a Grievance? (English) - ¿Qué es una Queja? (Español)
  • Grievance Form(PDF, 17KB) (English) - Forma para Presentar Qugas (Español)
  • Appeal Form (English) - Forma de Apelación (Español)
  • Change of Clinician Form (English) - Solicitud para Cambiar de Cosejero (Español)
  • Beneficiary Handbook - Manual de beneficiario de plan de salud mental
  • Provider Directory - Directorio de Proveedores de Medi-cal
  • Patient Access Application Programming Interface (API) Information
  • Provider Directory Application Programming Interface (API) Information
  • Assisted Outpatient Treatment (AOT) Referral
  • Historical Information Form (AB 1424)
  • National Alliance Mental Illness (NAMI)
  • NAMI El Dorado County or call 530-306-4101
  • NAMI Support Group Schedule and Locations