El Dorado County Patients' Rights Office
The Patients’ Rights Office was created in each California County to protect and further the rights of mental health care consumers residing in that County.
What the El Dorado County Patients’ Rights Office Does:
- Represents Consumers at the El Dorado County Psychiatric Health Facility (PHF)
- Responds to Grievances and Complaints related to Mental Health Services
- Responds to Inmate Mental Health Concerns
- Provides General Information to Consumers, Family Members, and the Public
- Provides Training Regarding Patients' Rights to Consumers and Providers
- Provides Medi-Cal Beneficiary Publications and Forms
Hours
Mondays through Friday
8:00 a.m. to 5:00 p.m.
Contact
Please contact the El Dorado County Patients’ Rights Office if you have any questions or need more information:
The SmithWaters Group
Office of Patients' Rights
3666 I Street
Sacramento, CA 95816
Phone: (800) 970-5816
Email: patientrightsadvocate@edcgov.us
General Information
English
Español
Forms
English
Español
Grievance and Appeals Resources
English
Español
Other Resources